Online Services

Cyber Security Awareness Message

It has recently come to our attention that content delivery network Cloudflare has been compromised.
Cloudflare is responsible for enhancing security and performance for more than 5 million websites and this bug could affect sensitive data belonging to users of a number of popular websites.
Cloudflare released the following statement: “After a review of tens of thousands of pages of leaked data from search engine caches, we have found a large number of instances of leaked internal Cloudflare headers and customer cookies, but we have not found any instances of passwords, credit card numbers, or health records”.
 

How is this relevant to you?

As a number of the websites affected are those used by many on a daily basis, we’re flagging this leak for your own protection.
We recommend all our clients stay vigilant, monitor financial statements and proactively change passwords to sites that store any sensitive information.
For a full statement from Cloudflare, please continue here: https://support.cloudflare.com/hc/en-us/articles/115003625928-Latest-Information-on-the-Cloudflare-Parser-Bug

 

Card Overview

Our online services enable our customers to stay up to date with all their card activities, in real time!

Our user friendly online services have a clear navigational layout, making banking with us a pleasure.

Key benefits of accessing your card details online include:

Ability to view all Card details under one username online
Access a list of transactions for all cards
Your Card Balance
Reassurance that the latest online security measures are in place

 

Apply for a Supplementary Card

We offer our customers the option to have up to 3 Supplementary Cards for use by family members or friends who are over the age of 18.

You can apply for a Supplementary Card by completing the form required through your online services.

 

Card Facilities

We offer a wide range of online services to enable you to have total control of your card Account

When logged in to your online services, you will be able to:

  • Check your Card history
  • Request a new PIN
  • Stop a card, should it have been compromised, lost/stolen or used in a fraudulent manner
  • Apply for Supplementary Cards

 

My statements

You can be in control of your finances by having 24/7 hour access to your historic statements, where ever you are in the world and whenever you want!

You can also print and/or save statements for future use.

 

My Rewards

With our online services you will be given full easy access to:

View your points balance
View a list of reward products that you can exchange for your accumulated points
Print out a form to redeem your points for rewards with ease

 

My personal details

Our online service allow you to navigate through the information that we have stored for you. A “Change of Details form” is available should you wish to change the personal details we hold for you.

You can also:

  • Manage your SMS alerts
  • View all account activity e.g. View when you last logged in and out, when a PIN was last ordered and so on
  • Change your online password for added security

 

Contact Centre

We are always here to provide you with help and support. With our “Online Contact Form” you can send us a message with your queries or requests and a representative will get in touch with you at the earliest convenience.